Understand the booking details before you confirm
Services, Events and Rentals can use different booking flows, so always review the listing-specific details.
Understand the booking details before you confirm
Before confirming, review the provider, date or time, location, pricing context and any important terms shown in the listing or booking flow.
After booking, use the current booking details in your account as the most relevant reference for status and instructions.
A practical way to handle it
Review availability
Choose from the availability or reservation options the listing currently offers.
Check the details
Confirm the date, time, location, price context and any important terms before proceeding.
Keep the confirmation
Return to your Dunzy account or booking details when you need the current status or instructions.
Handle changes early
If plans change, use the available change or cancellation workflow or contact the provider when appropriate.
Answers before you get stuck
Are service, event and rental bookings the same?+
No. Services typically use appointments, events use registrations for a scheduled event, and rentals use date or availability-based reservations.
What if I need to change a booking?+
Use the current booking controls where available. If the flow does not provide the change you need, contact the provider or support as appropriate.
Where should I check the current status?+
Use the booking or reservation details available in your Dunzy account rather than relying only on an older email or screenshot.
Continue with the next topic
Contact Dunzy support.
Send us the relevant listing, booking, event or page URL plus a short description of the issue.
