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Customer Help

How can we help?

Find practical guidance for local discovery, bookings, events, Buy & Sell, reviews and your Dunzy account.

Safety & Trust How Dunzy Works

Search Help

What do you need help with?

Finding What You NeedSearch, location, communities and browsing local listings.Bookings & ReservationsAppointments, reservations, booking details and changes.Events & RegistrationsEvent registration, attendee details and QR check-in context.Buy & Sell SafelyLocal transactions, listings, payment pressure and reporting.Reviews & RecommendationsRatings, feedback, word of mouth and reporting reviews.Account & MessagesAccount access, messages, activity and verification codes.

Help topics

Choose a place to start

Finding What You Need

Browse by listing type, location and category.

Bookings & Reservations

Understand availability, booking details and changes.

Events & Registrations

Registration, arrival information and event changes.

Buy & Sell Safely

Practical guidance for local transactions.

Reviews & Recommendations

Use feedback and word of mouth with context.

Account & Messages

Account activity, messages and access guidance.

A useful support request

Include the context that helps us understand the issue

If you need to contact support, include the listing, booking, event or page URL when possible and describe what you expected to happen versus what you actually saw.

Do not send passwords, full payment-card details or other information that is not needed to investigate the issue.

The more specific the page, listing or booking context, the easier it is to understand the problem.

Still need help?

Contact Dunzy support.

If the Help Centre does not cover the issue, send us the relevant URL and a short description.